TERMS AND CONDITIONS

These Terms and Conditions govern the use of the website www.playnex.gg and apply to all orders for digital gaming goods and services provided by Playnex.

Playnex provides digital gaming-related goods and services delivered electronically. By using the website, you agree to these Terms and Conditions.

We reserve the right to update or modify these Terms at any time without prior notice.

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1. GENERAL PROVISIONS

This website is operated by Playnex.

By placing an order, the customer agrees to these Terms and Conditions in accordance with applicable laws of the Republic of Moldova, including legislation related to electronic commerce and consumer protection.

Playnex reserves the right to modify these Terms at any time. Users are responsible for reviewing updates.

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2. PERSONAL DATA PROTECTION

By using the website, you consent to the collection and processing of personal data necessary for order processing and service delivery.

Personal data may include:
• Name
• Email address
• Billing information
• Technical data (IP address, cookies)

Data is processed only for legitimate purposes such as:
• Order fulfillment
• Customer support
• Platform security
• Analytics and service improvement

All data is handled in accordance with applicable data protection laws of the Republic of Moldova.

While we apply reasonable security measures, transmission of data over the internet cannot be guaranteed as fully secure.

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3. ORDERS AND PAYMENTS

All orders are placed online through the Playnex platform.

Payments are processed securely through third-party payment providers.

Playnex does not store full payment card details.

Transactions may require additional verification (including 3D Secure authentication).

Refunds, where applicable, are issued to the original payment method.

Customers are responsible for providing accurate payment information.

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4. DELIVERY OF DIGITAL GOODS AND SERVICES

All products and services offered by Playnex are delivered digitally.

Delivery is considered complete once:
• Access credentials are provided, or
• Service confirmation is delivered

Delivery times vary depending on the product or service and may range from a few hours to several days. In some cases, additional processing time may be required.

Playnex reserves the right to delay delivery for security or verification purposes.

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5. REFUND POLICY

Due to the digital nature of the products, transactions are generally final once delivery has been completed.

Refunds may be considered in limited cases, such as:
• Non-delivery of the product or service
• Technical issues preventing access

All refund requests are reviewed individually based on transaction records and internal verification.

Refunds are issued to the original payment method.

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6. PRIVACY POLICY

Playnex processes personal data in accordance with applicable data protection regulations.

Collected data is used strictly for:
• Order processing
• Customer communication
• Platform operation and improvement

Playnex does not sell or share personal data with third parties, except where required by law.

We implement reasonable technical and organizational measures to protect personal data.

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7. LIMITATION OF LIABILITY

Playnex is not affiliated with any third-party gaming platforms.

Playnex is not responsible for actions taken by third-party platforms, including account restrictions or changes.

To the maximum extent permitted by law, Playnex’s liability is limited to the amount paid for the specific order.

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8. USER RESPONSIBILITIES

Users agree not to:
• Use unauthorized payment methods
• Engage in fraudulent activity
• Attempt to bypass platform processes
• Violate applicable laws or third-party rights

Violation of these rules may result in suspension or termination of access.

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9. CONTACT INFORMATION

Business Name: Playnex,

Independent Activity: Sorin Bold
Business Address: str-la ALEXANDRU HÂJDEU, nr. 4,  MD-3112, BĂLŢI,
Country: Republic of Moldova
IDNO: 1026023003832
Email: playnex.official@gmail.com

For support and inquiries, please contact us through the website.